At DHRÉA, we are committed to delivering your order safely and efficiently. Every order is carefully packed to ensure your jewellery reaches you in perfect condition.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. During peak periods, launches, promotions, or holidays, processing times may be slightly extended.

Once your order has been dispatched, you will receive a shipping confirmation email or message with tracking details.

Shipping Within India

We offer shipping across India through trusted courier partners.

Estimated Delivery Time:

• Metro Cities: 2–5 business days

• Non-Metro Cities & Towns: 4–8 business days

• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

Order Tracking

Once your order has been shipped, tracking details will be shared with you. You can track your shipment using the tracking link provided in your shipping confirmation.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

We may occasionally offer free shipping promotions, which will be communicated on our website.

Incorrect Shipping Information

Please ensure all shipping details are accurate at the time of placing your order. DHRÉA is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by customers.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. Our team will work with the courier partner to investigate and assist you.

Need Assistance?

For any shipping-related questions, please contact us at: support.dhrea@gmail.com

Email: hello@dhrea.in

We are always happy to assist and ensure you have the best possible shopping experience with DHRÉA.